Refund policy

Refund Policy

Last updated: October 9, 2026

We want you to love your merch from Hollywood Barbers Everyday Apparel. Because each piece is printed or stitched just for you, our refund policy works a little differently from stores that keep stock on a shelf. Here's how it works.

Printed or stitched just for you: no returns for change of mind

Because each piece is printed or stitched just for you after you order, we can't accept returns or exchanges for change of mind or sizing, including ordering the wrong size or color.

Please check the size chart on each product page before you order. Fit can vary between styles (for example, a tee versus a hoodie or jacket), so it's worth taking a quick look even if you know your usual size. If you're unsure, email us before ordering and we'll help.

When we will replace or refund your item

We'll gladly replace your item or give you a refund if it arrives:

- Damaged (for example, damaged in transit),

- Defective (for example, a manufacturing flaw),

- Misprinted (for example, the wrong design, a noticeably off-center or flawed print, or faulty embroidery), or

- The wrong item (for example, a different product, size, or color than you ordered).

How to report a problem

Email us at booking@hollywoodbarbersllc.com within 30 days of delivery and include:

1. Your order number,

2. A short description of the problem, and

3. A clear photo showing the issue (and the label or packing slip, if relevant).

We'll review it and get back to you, usually within a few business days. In most cases you won't need to send the item back. If we do need it returned, we'll tell you how, and we'll cover the return shipping. Claims reported more than 30 days after delivery may not be eligible.

Small variations in print placement or color compared with what you see on screen are normal for pieces printed or stitched just for you and aren't considered defects.

Refunds

Approved refunds go back to your original payment method. After we process the refund, how long it takes to appear on your statement depends on your bank or card issuer. If you choose a replacement instead, we'll start production on it right away at no extra cost to you.

Order changes and cancellations

Need to change or cancel? Email us at booking@hollywoodbarbersllc.com within 12 hours of placing your order. We can only change or cancel an order before production has started. Once your item is in production, we can't change or cancel it, because it's already being made just for you.

Discount codes

Discount codes must be entered at checkout. We can't apply a discount code after an order has been placed, or issue a partial refund for a code that was missed.

Your rights

Nothing in this policy limits any rights you may have under the consumer protection laws that apply where you live.

Questions?

Email us at booking@hollywoodbarbersllc.com. We're happy to help.